Full refunds are provided for unopened products returned no later than 60 days from the date of purchase.  A copy of your receipt is required with the product for a full refund.  Refunds are not available for items returned more than 60 days from the date of purchase.

You may return your online purchase in person to the Mr. E's Music Supercenters store of your choice to avoid return shipping fees.

Refunds may be provided for opened products returned no later than 30 days from the date of purchase.  A copy of your receipt is required with the product for a refund.  Returned opened products are subject to a $5.00 restocking fee and the returned items must be in original, brand-new condition; e.g., showing no signs of wear or use such as belt-buckle or pick scratches, scuffs, dings or scrapes on the instrument or the materials that accompanied the instrument.  Also, items must include all original packaging, manuals, warrantees and accessories or your return may be subject to a return handling charge.  Your refund will be promptly processed upon the completion of your returned item’s evaluation.  We reserve the right to deny a refund.

You may return your online purchase in person to the Mr. E's Music Supercenters store of your choice to avoid return shipping fees.

Refunds are made for product value only and the shipping and handling charges are excluded.  If you received Free Shipping on your order, the value of the uncharged shipping cost will be deducted from your refund.